Book A book icon Megaphone A megaphone icon Chat A chat bubble Calendar A calendar symbol Calendar alternative A calendar symbol Menu A menu symbol for navigation print A computer printer symbol Location A map location marker Location alternative A map location marker Phone A phone symbol User A human silhouette indicating login Document A document symbol Facebook Facebook social media icon Facebook Facebook social media icon Twitter Twitter social media icon Twitter circled Twitter social media icon YouTube YouTube social media icon YouTube YouTube social media icon YouTube Play icon YouTube social media icon Vimeo Vimeo social media icon Vimeo circled Vimeo social media icon LinkedIn LinkedIn social media icon LinkedIn circled LinkedIn social media icon Instagram Instagram social media icon Instagram circled Instagram social media icon Pinterest Pinterest social media icon Pinterest circled Pinterest social media icon Mobile A mobile phone Tablet A tablet symbol Laptop A laptop computer symbol Desktop A desktop computer display Pencil A pencil symbol Ok A checkmark symbol cancel-circle A X symbol Plus An addition symbol Minus A subtraction symbol Heart A heart symbol Star A star symbol Videocam A video camera symbol Caret A small triangle symbol Newspaper A newspaper symbol Cart A shopping cart Tools A hammer and a wrench symbol Flag A flag symbol home home-desc Photo A photograph symbol Audio A speaker with sound symbol Cog A group of cogs symbol RSS A RSS feed symbol Comment A speech bubble symbol Link A chain link symbol Export An export arrow symbol Envelope An envelope symbol Search A magnifying glass symbol Info An information symbol Info circled An information symbol Help circled A question mark symbol Clock A clock symbol Globe A globe symbol Globe alternative A globe symbol none none

MERINO

About
MCC’s certified experts answer partners’ calls and emails, our single goal is solving your IT issues quickly. A fixed monthly subscription fee provides customers unlimited calls for remote support, as well as 24/7 network monitoring. Our Support Center will work quickly to resolve any IT challenges or troubles, from PC issues to system-wide outages. Our process allows the Support Center to detect and perform maintenance and service remotely. MCC provides a seamless and white label branded support experience to the customer and the partner.

Why
MCCs RAMP product provides partners with yet another residual income opportunity without investing in developing and supporting a new service. Overnight, partners can offer 24/7 remote network monitoring and support from highly trained and certified personnel that would break the budget to build in-house. Additionally, MCC is cross-trained in supporting all of the services offered through CloudMSP, including Zynstra and Star2Star. Partners that add MCC the their portfolio are expanding their support operations and building a whole new revenue generating department without the investment, ramp-up time or headaches; and are also one step closer to providing the total solution that customers demand. MCC also provides partners with a means to provide consulting and auditing with vertical market expertise and regulatory compliance (e.g., HIPPA).